Infrastructure Support
Assuring Smooth Operations – Enabling High Performance
CISPL Technologies offer end-to-end management of mission critical infrastructure following a service-oriented approach, thus delivering best IT support to our clients. Our standardized procedures and specialized technical expertise ensure minimum downtime and optimal use of server, network and users equipment. By ensuring smooth operations and enabling elevated performance, we leverage our clients’ IT infrastructure as a strategic asset.
Data Center Services
- Installation, configuration, monitoring & maintenance of server infrastructure.
- Virtualization services.
- OS & Database maintenance & support.
- Storage management.
- Migration and consolidation services.
Users IT Support Services
- End user support, both technical and functional (on local applications use).
- End users training.
- Installation, configuration, monitoring & maintenance of end-user computing equipment.
- Quality Support for admins and client’s IT staff.
- IT asset management services.
- Logistic services for end user equipment in global or large scale environments.
Network Management & Support Services
- Installation & maintenance of passive and active network equipment.
- Network monitoring & incident management.
- Troubleshooting.
- SLA based operations.